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When should I expect to receive my order? Most of our orders ship via standard ground delivery within one week. Items that are made to order such as totebags, t-shirts and ceramic mugs may take longer than one week to ship. We recommend that you allow 2-3 weeks to receive your order from the time that you place it with us. Expedited shipments will leave our warehouse within 2 days of receipt of your order (depending on product availability). If you have questions regarding your expedited order status, please contact us at 1-800-327-1402. What are the shipping charges within the U.S.? STANDARD GROUND DELIVERY RATES For standard ground delivery, customers may choose to ship via UPS Ground or USPS Priority Mail. We also offer an Express Mail (2 Day) option for an additional $20.00. UPS Ground $10.00 to $30.00 purchase = $5.00 Shipping $30.00 to $50.00 purchase = $7.50 Shipping $50.00 to 100.00 purchase = $9.50 Shipping $100.00 to 200.00 purchase = $10.00 Shipping $200.00 to 250.00 purchase = $15.00 Shipping $250.00 to 300.00 purchase = $20.00 Shipping $300.00 to 500.00 purchase = $25.00 Shipping $500.00 and over purchase = $45.00 Shipping UPS 2nd-Day = Additional $20.00 UPS Next Day = Additional $35.00 Priority Mail with Delivery Confirmation $10.00 to $30.00 purchase = $7.00 Shipping $30.00 to $50.00 purchase = $10.50 Shipping $50.00 to 100.00 purchase = $13.50 Shipping $100.00 to 200.00 purchase = $14.00 Shipping $200.00 to 250.00 purchase = $21.00 Shipping $250.00 to 300.00 purchase = $28.00 Shipping $300.00 to 500.00 purchase = $35.00 Shipping $500.00 and over purchase = $60.00 Shipping Express Mail (2 Day) = Additional $20.00 What are the shipping charges outside the U.S.? For international delivery, additional shipping fees will apply. We will contact you via email with the exact amount. What name will appear on my credit card billing statement? U.S. Allegiance, Inc. will appear on your credit card billing statement. What new products will you be adding to the web store? We are adding new products on a regular basis. Be sure to bookmark our website and check back often. When will my credit card be charged? Your credit card will be charged when your order ships. How do I place an order if I don't have a credit card? To pay via check or money order, please have the item numbers you wish to order ready, then call us at 1-800-327-1402. Your order will ship when payment is received. What is your privacy policy? Without your express consent, personal information including your email address will not be sold or used for any other purpose other than to communicate with you about your order. For further details, click here: Privacy Notice. What if there is a problem with my order when I receive it? Please send an email message describing your problem to service@ipledge.com and we will respond promptly. You may also call us toll-free at 1-800-327-1402. How are returns handled? If you are dissatisfied with your order or if products have been damaged in shipping, please contact us at service@ipledge.com for return instructions. Once a return has been authorized by our customer service representative and received by our warehouse, we will credit your account for the product dollar amount. Shipping is not credited. |
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